Please provide the main customer service contact details. This can be generic or for a specific team member.

Please provide information about your most common FAQs. We have provided various options for you to provide this information.

As part of the FREE AI Chatbot offer you can provide an additional 5 knowledge source webpages or documents.

To make your AI chatbot truly useful and knowledgeable, it needs access to the right information about your business. That’s where documents and webpage links come in!

Here’s why these sources are important:

✅ Teach the Chatbot Your Business Info – The chatbot learns from these documents so it can accurately answer customer questions about your services, policies, and processes.

✅ Ensure Accurate & Consistent Responses – Instead of generic AI-generated answers, your chatbot will provide responses based on real, verified business details.

✅ Handle FAQs & Customer Queries with Confidence – The chatbot can instantly refer to these sources when responding to common questions about pricing, returns, services, opening hours, and more.

✅ Provide Support 24/7 Without Extra Work – Once trained, the chatbot can handle repetitive customer inquiries automatically, reducing workload for your team.

You can provide up to 5 sources in either format:

📄 Documents (PDF, DOCX, DOC)

• Customer Service FAQs

• Pricing & Product Information

• Business Policies (Returns, Refunds, Shipping, etc.)

• Troubleshooting Guides

• Internal Training Manuals

🌐 Webpages (Links to Important Business Info)

• Help Center / FAQ Page

• Terms & Conditions / Privacy Policy

• Booking or Contact Page

• Product or Service Descriptions

• Blog Posts with Key Business Insights

Once these sources are uploaded, we’ll train your chatbot to use them when answering customer questions. This ensures accurate, professional, and consistent responses every time! 🚀

Your FREE AI chatbot includes all the essentials to help you automate customer service and capture leads. But if you’d like to unlock more powerful features, you can upgrade anytime to our LITE Plan for just £49/month or £480/year.

🔓 Upgrade and Get:

✔ Your Own Branding – Replace the standard chatbot look with your logo & brand colours and brand voice.

✔ Priority Support – Get faster responses & hands-on assistance.

✔ Customer Success Manager – A dedicated expert to help you optimise your chatbot and maximize results.

✔ CRM Integration – Sync your chatbot with your CRM for seamless lead management. (API or Webhook Required).

✔ Additional Chatbot Training Sources – Add more knowledge documents to make your chatbot smarter.

✔ Daily Chatbot Retraining – Ensure your AI stays up-to-date with the latest customer queries and business updates. (For example include RSS feeds for news and articles)

✔ Remove AskBobster Branding – Remove the “Powered by AskBobster” badge.

✔ More Features – Advanced automation, integrations, and analytics.